Case studies

How social work programs use AI simulated clients

Simmons University, Salisbury University, and the University of South Carolina use TMind AI’s simulated clients in MSW, BSW, and clinical workforce training. Each case study is based on faculty presentations at the CSWE 2026 Annual Conference and the programs’ own materials.

Compare the programs

InstitutionLearnersCourse or programHow TMind is usedEvidence so far
Simmons University School of Social Work MSW students SWO 421A Generalist Practice (pre-practicum) A shared simulated client; a reflection after every session, compared with TMind’s feedback Program evaluation: improvement in empathy and positive trends in three other dimensions; not yet statistically tested
Salisbury University School of Social Work BSW students SOWK 320 Practice I; SOWK 417 Application of Research One client all semester with peer case consultation; professor-designed clients for practice evaluation Faculty observations; assignments expanding to all Practice I sections (spring 2026)
University of South Carolina College of Social Work Practicing mental health providers S.T.A.R.T.T.-A.I. telemental health training Program-built child and caregiver clients; four ARC sessions with custom scoring Program design presented; outcome data not yet published

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